Visitor
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1 Message
Cancel wifi plan
Hello Xfinity Support,
I need to cancel my Xfinity Internet service, but I am currently living outside the United States and cannot receive phone calls or visit a store.
Please cancel my service immediately.
Below is my account information:
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Full Name: [Edited: "Personal Information"]
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Service Address (U.S.): [Edited: "Personal Information"]
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Account Number (if available): [Edited: "Personal Information"]
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Phone Number on Account: [Edited: "Personal Information"]
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Reason for Cancellation: I have moved overseas (currently in Europe).
Please confirm the cancellation in writing and let me know if you require anything else from me.
Thank you,
XfinityAngie
Official Employee
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2.1K Messages
4 hours ago
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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XfinityAngie
Official Employee
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2.1K Messages
3 hours ago
@user_kg7quk, Thank you for allowing me to assist you today. One of the great things about dealing with us through Forums is that there doesn't have to be a phone call, and we can help you no matter where you are. Thanks so much for working with me today.
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