Good evening DJForget 🙌 I appreciate you taking the time to be part of our community forum, and you're in the best place for help. Regarding your internet data plan, one of the best features of our new internet packages is that they all include unlimited data at no additional cost, along with your gateway rental! Do you happen to know if you're on one of these updated plans?
With our updated internet plans, even when you're using your own equipment, you still get the benefit of unlimited data 🙌 That said, I'd be happy to review the account for you to verify whether that's the case. If not, we can for sure look into getting you set up for one of those plans where you no longer need to pay for unlimited data 👍
Please send us a direct chat message with your full name, the name listed on the account (if different), and the full service address associated with your account to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
XfinitySeth
Official Employee
•
655 Messages
6 hours ago
Good evening DJForget 🙌 I appreciate you taking the time to be part of our community forum, and you're in the best place for help. Regarding your internet data plan, one of the best features of our new internet packages is that they all include unlimited data at no additional cost, along with your gateway rental! Do you happen to know if you're on one of these updated plans?
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