I am trying to cancel unlimited data on my internet service. I am unable to find the direct message option mentioned here. Please provide instructions. Thanks.
Right after I submit this post I see the option become available. It seems that I need to make at least one post on these forums before the direct message option becomes available.
atumulak
2 Messages
6 months ago
Right after I submit this post I see the option become available. It seems that I need to make at least one post on these forums before the direct message option becomes available.
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EG
Expert
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111.3K Messages
6 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
@atumulak Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.
Please see this post about direct messaging the support team;
https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478
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