Cancel Unlimited Data Option on my existing plan

Concern moved here to the Customer Service help section for greater exposure to actual Comcast corporate employees (The Digital Care Team) for assistance.

Hello and thanks for reaching out to us on our Forums page. We're so thankful to have you as a customer and appreciate you wanting to get this taken care of on your end online. Although you would not be able to remove Unlimited Data on your end, my team can absolutely assist you with getting it removed. To best assist you with this, please send us a Private Direct Message. Here are the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message icon” (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message