Hello user_hctwj3, thank you for reaching out here in our Xfinity ZCommunity forum. We appreciate your time, and I am here to help you.
There are a few ways to cancel a service. You can call in and speak with customer care or retention (800-266-2278). You can go to a local store and ask for assistance there. You can also just let us know here that you want to remove a service, and we will provide the steps needed for us to assist you.
XfinityJeffB
Official Employee
•
699 Messages
6 hours ago
Hello user_hctwj3, thank you for reaching out here in our Xfinity ZCommunity forum. We appreciate your time, and I am here to help you.
There are a few ways to cancel a service. You can call in and speak with customer care or retention (800-266-2278). You can go to a local store and ask for assistance there. You can also just let us know here that you want to remove a service, and we will provide the steps needed for us to assist you.
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