Hi there, @user_hqlpgd ! I'd be happy to assist you with your TV streaming cancellation. Please send me a DM with your full first and last name and complete service address so I can securely locate your account and review your service options. For your security and privacy, please do not post any personal account information publicly. Once I have that information, I'll be happy to help further. 💙
Account and Identity > Xfinity ID and Security
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "Start new conversation" (pencil and paper) icon • Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message You must use the primary Xfinity ID
XfinityRichard
Official Employee
•
3.5K Messages
2 hours ago
Hi there, @user_hqlpgd ! I'd be happy to assist you with your TV streaming cancellation. Please send me a DM with your full first and last name and complete service address so I can securely locate your account and review your service options. For your security and privacy, please do not post any personal account information publicly. Once I have that information, I'll be happy to help further. 💙
Account and Identity > Xfinity ID and Security
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "Start new conversation" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
You must use the primary Xfinity ID
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