Visitor

 • 

1 Message

Tuesday, July 7th, 2026 3:11 AM

Cancel TV

I want to cancel my tv but keep internet. On the service builder there is not an option to not select tv or remove tv. 

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Official Employee

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1.3K Messages

1 hour ago

Howdy Tgoff92, and happy Monday! You're in the right place for help with your account, so if you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, I'd be happy to help you make the changes you want  👍

 

To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.

 

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