Visitor

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3 Messages

Sunday, May 3rd, 2026 4:22 PM

Cancel TV

How do I cancel my TV plan and keep internet

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Official Employee

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3.2K Messages

20 days ago

Hi there, @user_m1nsst ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'll be more than happy to assist you with finding an Internet only plan that fits your needs. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. 

 

 

Visitor

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3 Messages

How do I cancel my Xfinity TV subscription but keep my phone and Internet

Official Employee

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2.2K Messages

 

user_m1nsst  Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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Expert

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118.1K Messages

20 days ago

Concern moved here to the Customer Service help section. 

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