Cancel tv services completely

user_ozlvmc Good morning! I'm sorry that you want to cancel your TV services with us, but you found the best team to help out and there's no phone call needed as long as I can verify the account. Have you had any trouble with the TV services, or just looking to make a change for your provider? Either was we will help out. 

 

Please send us a direct message with your name and service address. This way we can keep your account details private and help make the needed changes. From there we can follow up here with how we helped and that will help other community members know where to go for the best support. 

 

Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "Start new conversation" (pencil and paper) icon
In the "To:" line, type "Xfinity Support"
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
A "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
Press Enter to send it.
How to: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514