1 Message
cancel tv service
I would like to cancel my TV services while keeping the internet service. Please advise. This should not be that difficult to do online
1 Message
I would like to cancel my TV services while keeping the internet service. Please advise. This should not be that difficult to do online
XfinityEva
Official Employee
•
1.3K Messages
9 hours ago
Hi there, thank you so much for reaching out to us about making changes to your plan. We can definitely help with that here. It can happen where the plan you currently have is no longer available (even if you are looking to drop a service) since we cannot go back to the previous plan once changed. It can also happen when there are other details to review on your account. We have received your Direct Message, please make sure to include your full name and service address.
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