csolisblandon's profile

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1 Message

Wednesday, January 20th, 2021 6:00 PM

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Cancel TV Service

Good evening.

 

I want to downgrade my internet speed to reduce bill amount, also I want to cancel my TV service.

 

It is possible?

 

Thanks

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Expert

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24.6K Messages

4 years ago

moved post to customer service area of the forum.

Official Employee

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6.9K Messages

4 years ago

Hi @csolisblandon! That's a great question, and we appreciate you for posting here on the Xfinity Forum. Yes, that's possible! You've come to the BEST place to get help with doing so! We're an awesome group of Corporate Digital Care Specialist, who would be more than happy to review your account and discuss your options if you still need help. 

 

Please send me a private message with your full name and the numbers associated with your service address as it appears on your billing statement. To send me a private message, click on my name, "ComcastChe," and then click send a message. 

 

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