fpan303's profile

New Poster

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1 Message

Tue, Oct 6, 2020 8:00 PM

cancel tv service?

how to cancel tv but keep internet service?

 

Responses

Rustyben

Expert

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24K Messages

7 m ago


@fpan303 wrote:

how to cancel tv but keep internet service?


note that removal of video service will usually cause your internet service price to increase (sometimes by a lot). the package deals are generally a good value. that said, does your current package include home set top boxes? if so, turn them in (box and power supply cord/brick) at your local Xfinity store. while there after account is changed to internet only, ask for a flex set top box (no monthly charge). 

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Official Employee

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2.5K Messages

7 m ago

Hi, fpan303. I can help you with plan changes. Please send me a PM with your first and last name, we can go from there. 

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.

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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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