Visitor
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5 Messages
Cancel TV Service Only- without calling in?
Can I cancel our tv services only without calling in? We have home internet that we will be keeping.
Visitor
•
5 Messages
Can I cancel our tv services only without calling in? We have home internet that we will be keeping.
XfinityThomasC
Official Employee
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3.2K Messages
6 hours ago
Hey, @tjbtnhsn I can help you remove the cable TV service. Could you please send our team a direct message with your full name and full address? To send a direct message:
1. In the top right corner, you'll see a little chat icon near the bell icon. Click the direct message icon
2. Click the "New message" (pencil and paper) icon
3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line)
4. Type your message in the text area near the bottom of the window
5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond. Thanks!
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