6 Messages

Monday, September 15th, 2025

Cancel TV Plan

I added the TV plan so that I could watch baseball on CHSN. The season is over now and I want to cancel the plan.

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Contributor

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39 Messages

3 days ago

Easiest way is to visit Xfinity.com/manage-my-account

And you can change your services on the go. If you have the Xfinity App it will make it easier to cancel, just go under Account and Manage Services.

6 Messages

2 days ago

Website is frustrating beyond belief. The app is as useless if not more. Every page I open requires an additional sign in. I think entering Ft. Knox would be easier.

Contributor

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39 Messages

@user_0gzuqm​ I agree sometimes parts of the app does not realize I am signed in and even the Xfinity Assistant thinks I am two different people at times when I need help lol. 

Expert

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113.4K Messages

2 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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