1 Message
cancel tv but keep internet
I would like to cancel my TV service but keep the internet. How can I do that? I don't see the direct message option that is listed in the previous forums.
1 Message
I would like to cancel my TV service but keep the internet. How can I do that? I don't see the direct message option that is listed in the previous forums.
Accepted Solution
XfinityRoberto
Official Employee
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2K Messages
2 years ago
Hello and welcome to Comcast @user_wy08a2. Thank you so much for reaching out to us today with your concern of removing the TV service and just keep Internet. You are in the right place and we are happy to assist you today.
Please also note that sending unsolicited peer to peer direct messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a direct message to be sent, you can then proceed with doing so. This is just a heads up for future reference, but I look forward to further assisting you here.
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XfinityThomasC
Official Employee
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2.9K Messages
2 years ago
@user_wy08a2 We want to thank you for reaching out on the Community Forum for support with your service changes. We are glad we were able to resolve your issue with a great internet-only package. Never hesitate to create another public post for any of your future account and service needs!
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user_wr963
1 Message
1 year ago
I want to cancel my TV service but keep the Internet. Can someone please help me? Thank you.
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