Visitor

 • 

1 Message

Monday, November 3rd, 2025

cancel tv and phone

I need to cancel TV and phone services. I don't want any offers I just need to cancel. I will keep internet. 

[Edited: "Personal Information"]

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Official Employee

 • 

2.7K Messages

8 hours ago

 

user_jf89qn Thanks for reaching out to us today for help with making changes to your services. We can certainly help make any changes you like. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

To send a "Direct Message" to Xfinity Support:

Click "Sign In" If necessary

Click the "Direct Messaging" icon (speech bubble)

Click the "New message" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person".

Instead, type "Xfinity Support" there

As you are typing a drop-down list appears. Select "Xfinity Support" from that list

An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it

 

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