Visitor

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1 Message

Sunday, September 7th, 2025

Cancel the service from abroad

I am out of the country and need to permanently cancel my service as I have moved out of the state. I cannot make calls abroad and cannot figure out another way to cancel. Looking to Direct Message with an agent but can't find a link to do so as well.

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Expert

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113.3K Messages

7 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

@user_47ifw9 

Be advised that sending an unrequested direct message to the support team is a violation of their forum guidelines. It may get ignored.


Please see this post about direct messaging the support team;


https://forums.xfinity.com/conversations/getting-started/direct-message/6445fb0eb9339b2013e8ff9c?commentId=6446bf50b9339b2013e93478    

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