Visitor
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2 Messages
Cancel subscription
Hi! We just moved in a new house and sadly xfinity is not available.
How do I cancel my service ASAP so it doesnt affect my billing?
I cant seem to find the new message bubble anywhere
Visitor
•
2 Messages
Hi! We just moved in a new house and sadly xfinity is not available.
How do I cancel my service ASAP so it doesnt affect my billing?
I cant seem to find the new message bubble anywhere
EG
Expert
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117.1K Messages
10 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
XfinityRay
Official Employee
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3.8K Messages
10 hours ago
Hi there, @maurisyo! Congratulations on your new home! I hope your move went well and that you are getting settled in. We are also sad that you will not be able to continue your service with us. Thank you for the time you have had our service! We can help you with the account. I see that you sent over a direct message so I will continue there.
Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. We are happy to continue helping you there, but please keep that in mind for the future.
1