Visitor
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1 Message
Cancel Services
Subject:
Account Cancellation Request
Hello,
I am writing to formally request the cancellation of my Xfinity services. I would like my services to be disconnected on [14 October 2026].
Account Details:
- [Edited: "Personal Information"]
Please process this cancellation entirely through this chat or in writing. Let me know the final billing details and if there are any remaining steps required on my end.
Thank you.
EG
Expert
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122K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasD
Official Employee
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2K Messages
41 minutes ago
To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
- Click "Sign In" if necessary
- Click the "Direct Message” icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
• Press Enter to send your messageHow to: Direct messaging within the forum
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