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user_kmqf7h
1st Topic

Visitor

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1 Message

09/24/2026 4:39 PM

Cancel services

Please cancel my internet, mobile, and streaming service. I do not need them and I do not want to sit on a call with someone trying to convince me otherwise. Thank you.

Question

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Updated 

10 days ago

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XfinityCarolyn

Official Employee

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446 Messages

10 days ago

I understand your request and appreciate you reaching out. We are sorry to see you go, and I can assist you with the process. To help further, I need to verify and access the account. I'll send a six-digit verification code; it will expire in 15 minutes. How would you like to receive the code via: text or email?

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