Cancel Services

Hi there, hope you're having a good day! I'd like to go ahead and cancel all of my Xfinity services on August 1st 2026.

Could you please process this for the date I provide?

I appreciate the help, but I'm all set on any pause, downgrade, or retention offers — just looking for a clean cancellation.

When you get a chance, could you also let me know the final bill amount, whether I need to return any equipment (and where), and confirm autopay won't charge me again after that date?

Thanks so much for your help with this!

Responses

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XfinityChristy

Official Employee

•

3K Messages

21 days ago

NotsoAngryaboutInternet-1234 Hello, and thank you for reaching out. I can help with your request and review the account details with you. To get started, please send us a direct message with your full name and service address. Once we have that information, I'll be happy to review the account, go over any equipment that may need to be returned, and answer any billing questions you may have.

Here are the detailed steps to direct message us:

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "Start new conversation" (pencil and paper) icon

• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I look forward to helping you get everything taken care of.

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Customer Service

NotsoAngryaboutInternet-1234

Cancel Services

XfinityChristy

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