Visitor

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1 Message

Wednesday, April 22nd, 2026 8:58 PM

cancel services

I need to cancel all of my services today.  How do I do that.  I don't want to have to schedule a callback and have to wait multiple days to get a call back.

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Official Employee

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3K Messages

3 hours ago

 

user_swprq9 Thank you for stopping in for help with a disconnection request. WE always hate to see a customer leave, but that is something we can assist with. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.  

 

Official Employee

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3.2K Messages

2 hours ago

 

user_swprq9 Thank you again for being part of the Xfinity family! I'm glad our team could help get your services disconnected as requested. Take care!  

 

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