Visitor

 • 

1 Message

Thursday, March 19th, 2026 10:41 PM

cancel services

i need to cancel my services 

Oldest First
Selected Oldest First

Official Employee

 • 

2.3K Messages

3 hours ago

Hi @user_yu3avu we're sorry to see you are looking to end your services. Please send us a direct message with your full name and service address to get started. 

 

•  Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary 
•  Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) 
•  Click the "New message" (pencil and paper) icon 
•  Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line 
•  Type your message in the text area near the bottom of the window 
•  Press Enter to send it

forum icon

New to the Community?

Start Here