Thank you so much for taking the time to reach out to us in DM, and I am happy we were able to assist with getting everything closed with your account @andysc1! We are certainly sad to see you leave the Xfinity Family, but completely understand wanting to make the best choices for your household. Please don't hesitate to reach out to us here if you have any further questions/concerns, we are happy to help! Have a wonderful rest of your day!
andysc1, Thank you for creating a new post. I'm sorry to hear you are looking to cancel service. I can certainly address any issues you may have, and I can also help stop service if needed. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.
Accepted Solution
XfinityAdrienne
Official Employee
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1.7K Messages
3 hours ago
Thank you so much for taking the time to reach out to us in DM, and I am happy we were able to assist with getting everything closed with your account @andysc1! We are certainly sad to see you leave the Xfinity Family, but completely understand wanting to make the best choices for your household. Please don't hesitate to reach out to us here if you have any further questions/concerns, we are happy to help! Have a wonderful rest of your day!
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XfinityVianney
Official Employee
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2.5K Messages
21 hours ago
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