user_0vlhyu, Hi there! Thanks for reaching out. We will surely miss your business. You've knocked on the right door in virtual land to help with the cancellation of services. Our team of experts is happy to help over social media. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.
Good afternoon user_7hmpc2. I would be happy to assist you with your request. I will need some additional information.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Click the "New message" (pencil and paper) icon The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
Need to cancel my services effectively immediately, so far your whole system is failing your customers lots of people are complaining about your process and yet you keep playing games with your customers
user_ybjttf Are you having any issues with your account/services that my team can help with?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityGabriel
Official Employee
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2.7K Messages
4 months ago
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user_7hmpc2
Visitor
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1 Message
4 months ago
Need to cancel my pending order at [Edited: "Personal Information"].
(edited)
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user_ybjttf
Visitor
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1 Message
5 days ago
Need to cancel my services effectively immediately, so far your whole system is failing your customers lots of people are complaining about your process and yet you keep playing games with your customers
1
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