1 Message
Cancel services
I have had nothing but problems with service and billing and want to cancel my services. I also have never had cellular service with you but still am being charged . I need and want all services canceled
1 Message
I have had nothing but problems with service and billing and want to cancel my services. I also have never had cellular service with you but still am being charged . I need and want all services canceled
XfinityEricB
Official Employee
•
2.1K Messages
4 months ago
Can you send us a direct message with your full name, name of account holder (if different), and service address please?
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon (speech bubble)
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
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user_lgzvnf
1 Message
4 months ago
Ridiculous.....my services have been out since 12/31/2024 at 11:58 pm exactly.... OUTAGE not fix ..... I'm ready to switch to someone else ... Xfinity failed me as a customer 😪
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