Hi there, @user_cmkk9b! Thanks for taking the time out of your day to reach out. I am sorry to hear that you want to cancel the account. We are able to further help and ensure that is scheduled for 6/1. We can help with any account concerns you may have. If you are moving, we can help with a transfer of service.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityRay
Official Employee
•
3.9K Messages
47 minutes ago
Hi there, @user_cmkk9b! Thanks for taking the time out of your day to reach out. I am sorry to hear that you want to cancel the account. We are able to further help and ensure that is scheduled for 6/1. We can help with any account concerns you may have. If you are moving, we can help with a transfer of service.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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