Visitor

 • 

2 Messages

10/31/2026 5:31 AM

Cancel Service

I am moving and need to cancel my Xfinity internet service effective November 4, 2026. I do not want to transfer service, change plans, or receive retention offers. Please process the cancellation and provide written confirmation of the disconnect date and final billing information.

Oldest First
Selected Oldest First

Official Employee

 • 

3.2K Messages

5 hours ago

@user_4odyqj Thanks for reaching out to us via Forums. I would be more than happy to help process this disconnect order. Let's continue our conversation via DM.

forum icon

New to the Community?

Start Here