Visitor

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1 Message

10/30/2026 10:18 PM

Cancel Service

I need to cancel my service and cannot do so online. I cant go to a store at the moment and im moving into a residence that already has xfinity service so I no longer need this account. Thank you  

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Official Employee

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3.5K Messages

2 hours ago

 

user_xzzqgb Hello! We are very sorry to hear that you are looking to leave us. We'll do our best to help you. Please send a Direct Message with your full name and address.

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "Start a New Conversation" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

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