Visitor
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1 Message
Cancel service
Hello I have moved overseas and would like to cancel my service. I do not have access to a phone that can call a US number to call to cancel
Visitor
•
1 Message
Hello I have moved overseas and would like to cancel my service. I do not have access to a phone that can call a US number to call to cancel
XfinityJon
Official Employee
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1.8K Messages
5 hours ago
Good afternoon user_x8sh2n you have reached the right team. I will be happy to assist you further.
Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
As you are typing a drop-down list appears. Select "Xfinity Support" from that list
An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window and press Enter to send it.
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