Visitor
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1 Message
Cancel Service
I want to cancel my Xfinity Internet service and would like to complete the cancellation in writing rather than by phone. Please assist me through Direct Message
Visitor
•
1 Message
I want to cancel my Xfinity Internet service and would like to complete the cancellation in writing rather than by phone. Please assist me through Direct Message
XfinityJosephA
Official Employee
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2.4K Messages
4 hours ago
Here are the detailed steps to direct message us:
- Click "Sign In" if necessary
- Click the "Direct Message” icon (upper right corner of this page)
- Click the "Start new conversation" (pencil and paper) icon
- Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1…You can see how to send us a direct message here,
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