Hello, @user_67hz6u thank you for reaching out over Xfinity Forums. You've contacted the right place for support, and I can help get the disconnection of the account set up for. I do like to make sure I'm not overlooking with the request, are you needing the service cancelled at the location and transferred to a new address?
If looking to just close without transferring, I can place orders out in our system up to 30 days so if not needing that complete until a later date. So like to help get the expectations set up for the furthest time frame, if you're still going to need service through a specific period of time.
XfinityJustinC
Official Employee
•
2.6K Messages
2 hours ago
Hello, @user_67hz6u thank you for reaching out over Xfinity Forums. You've contacted the right place for support, and I can help get the disconnection of the account set up for. I do like to make sure I'm not overlooking with the request, are you needing the service cancelled at the location and transferred to a new address?
If looking to just close without transferring, I can place orders out in our system up to 30 days so if not needing that complete until a later date. So like to help get the expectations set up for the furthest time frame, if you're still going to need service through a specific period of time.
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