@user_5j4hhb Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Our team, as sad as we are to hear you are looking to cancel your services, would be able to assist you with your request. Since I will need some account specific information I will continue assisting you in the DM you have sent us.
EG
Expert
•
118.8K Messages
3 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityBillie
Official Employee
•
4.3K Messages
3 hours ago
@user_5j4hhb Thank you for reaching out to us today over our Xfinity Community Forums! Please remember that sending unsolicited direct messages to an Official Employee of the Xfinity Help & Support Forums is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
Our team, as sad as we are to hear you are looking to cancel your services, would be able to assist you with your request. Since I will need some account specific information I will continue assisting you in the DM you have sent us.
0
0