Cancel service

user_d367qz, thank you for creating a new post. I'm sorry to hear you're looking to cancel service. We certainly don't want to lose you as a customer, and I can help address any issues or concerns you may have. I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.