user_ra9bi7 Thanks for reaching out to us here on Forums for assistance with closing your account due to a move coming up. We can certainly help you get the request completed for you. I see you sent us a direct message already, and I'm happy to continue with you there to access the account to assist. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
EG
Expert
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118.3K Messages
11 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEricB
Official Employee
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3.3K Messages
11 hours ago
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