Visitor

 • 

1 Message

Saturday, June 6th, 2026 6:46 AM

Oldest First
Selected Oldest First

Expert

 • 

118.3K Messages

11 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

3.3K Messages

11 hours ago

 

user_ra9bi7 Thanks for reaching out to us here on Forums for assistance with closing your account due to a move coming up. We can certainly help you get the request completed for you. I see you sent us a direct message already, and I'm happy to continue with you there to access the account to assist. Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.

 

forum icon

New to the Community?

Start Here