Visitor

 • 

1 Message

Friday, May 29th, 2026 7:48 PM

cancel service

I want to cancel my service today. I have moved and my new address is not serviced by Xfinity.

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Selected Oldest First

Official Employee

 • 

3.3K Messages

7 hours ago

 

user_m75zbl Thank you for reaching out! We are sorry to see you go, and that Xfinity services are not available at your new location. Please send us a direct message, so our team can help. 
 
 
 
 

To send a "Direct Message" message:

 


• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

 

 


How to: Direct messaging within the forum 

 

 
 

 

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