Visitor
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1 Message
Cancel service
I need to cancel service without speaking on the phone. I refuse to be asked 10 different things. Being given offers I don't want. I just want to my service removed. I'm already switched to a new network
Visitor
•
1 Message
I need to cancel service without speaking on the phone. I refuse to be asked 10 different things. Being given offers I don't want. I just want to my service removed. I'm already switched to a new network
XfinityDemetrise
Official Employee
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176 Messages
13 hours ago
Hi there @user_9gogss Thank you so much for reaching out on our Xfinity Community Forum about cancelling your service. We'll hate to lose you as a valued Xfinity customer, but I'll be happy to assist. To get started, please follow the steps below to send a direct message.
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XfinityDemetrise
Official Employee
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176 Messages
13 hours ago
@user_9gogss Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forum's page.
Here are the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "to" line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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