Visitor
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1 Message
Cancel service
Hello, I am trying to cancel my Xfinity service. Has been 2 months now but have not been able to reach anyone. I no longer am in need of this service due to it being out of my area.
Visitor
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1 Message
Hello, I am trying to cancel my Xfinity service. Has been 2 months now but have not been able to reach anyone. I no longer am in need of this service due to it being out of my area.
EG
Expert
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118K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityRichard
Official Employee
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3.2K Messages
2 hours ago
Hi there, @user_xyjngn ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. Oh no, I'm sorry to hear that you have not been able to reach a representative to assist you with cancelling your account. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
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