Cancel service

Hi Tina. Thanks for reaching out. I’m really sorry to hear about the trouble you’ve had trying to get your service canceled. That’s definitely not the experience we want for you. I understand you’ve moved out of Colorado and need this taken care of, and I’ll make sure we get you in the right direction to resolve this as quickly as possible. We are the right expert team to help over social media. To further assist, would you mind sending us a direct message with your first/last name and full address by clicking the "direct message" icon on the upper right page of the forum page? Once you click on that, input our shared handle "Xfinity Support" to send us a direct message.