Visitor

 • 

1 Message

Saturday, April 25th, 2026 4:07 PM

Cancel Service

I would like to cancel my service

Oldest First
Selected Oldest First

Accepted Solution

Official Employee

 • 

2.9K Messages

8 hours ago

 

user_0ruah5 Hello! Thank you for reaching out. We are sorry to hear that you are considering leaving us. We'll do our best to help you. Please send a Direct Message with your full name and address. 

 Click "Sign In" if necessary
  • Click the "Direct Message" icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Official Employee

 • 

1.3K Messages

4 hours ago

Thank you for working with us through direct messaging. We are always happy to welcome you back in the future. 

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