Hey there user_ol1k0c 🙌 I appreciate you stopping by our community, and we're here to help! We hate to lose you as a member of the Xfinity family, but always happy to assist you in making any changes as seamless as possible. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get started from there.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinitySeth
Official Employee
•
1K Messages
12 hours ago
Hey there user_ol1k0c 🙌 I appreciate you stopping by our community, and we're here to help! We hate to lose you as a member of the Xfinity family, but always happy to assist you in making any changes as seamless as possible. If you could send our team a direct message with your full name, the name listed on the account (if different), and the full service address associated with your account, we can get started from there.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
0
0
EG
Expert
•
117.4K Messages
11 hours ago
Concern moved here to the Customer Service help section.
0
0