Visitor

 • 

1 Message

Wednesday, April 1st, 2026 1:10 PM

cancel service

I need to cancel my Internet service and there is no option to do so

I set up a time for Xfinity to call and I waited for the call but it never came

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Official Employee

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2.7K Messages

2 hours ago

user_eklx0c 

Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.

To send a Direct message:
Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears.

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