@user_55wd5j, thanks for reaching out on our Xfinity Community Forums page. Sorry to see you'll be canceling your service, but I'd like to do everything I can to help. Please send a direct message including your full name and service address, and we can get started anytime.
How to Send Us a Direct Message:
Click "Sign In" if necessary.
Click the "Direct Messaging" icon or visit Xfinity Direct Messaging.
Click the "New message" (pencil and paper) icon.
In the "To:" line, type "Xfinity Support".
As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic will replace the "To:" line.
Type your message in the text area near the bottom of the window.
XfinityAbel
Official Employee
•
125 Messages
3 hours ago
@user_55wd5j, thanks for reaching out on our Xfinity Community Forums page. Sorry to see you'll be canceling your service, but I'd like to do everything I can to help. Please send a direct message including your full name and service address, and we can get started anytime.
How to Send Us a Direct Message:
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