Visitor
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1 Message
Cancel service
I was deployed to South Korea with military. I returned my equipment and I am still being charged. I now have Korean number cant contact Xfinity. I've tried to use chat with assistant but it is not working. Tell me to try later because they are busy.
XfinityNatalie
Official Employee
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635 Messages
11 hours ago
Hey there, user_7id3fz! Thanks for posting on our XFINITY Community forum. I know it can be difficult to manage your account after being deployed. Not to worry, we can help you to rectify your equipment charges. Rest assured, you have reached the right team to assist you with this matter!
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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