Cancel service

@user_1fsryd

Thanks for reaching out to us, we do hate to lose you as customer, but we understand when it's not possible to keep your services due to location.

 Go ahead and send me a direct message including your first and last name and complete service address to get started

Here's the detailed steps to direct message us: 

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message