Hello user_gdifrx! Thank you for creating a post and reaching out to us for help with closing the account now that you moved. I hope that you move went well and that you are settling in to your new home. We can help you out with the previous account.
Can you please send us a direct message with your name and service address?
Here are the detailed steps to direct message us: Click "Sign In" if necessary Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list Type your message in the text area near the bottom of the window Press Enter to send your message
@EG Thank you for moving the post to the right support area, I hope you are having a great week!
EG
Expert
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116.4K Messages
2 hours ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPaula
Official Employee
•
1.9K Messages
2 hours ago
Hello user_gdifrx! Thank you for creating a post and reaching out to us for help with closing the account now that you moved. I hope that you move went well and that you are settling in to your new home. We can help you out with the previous account.
Can you please send us a direct message with your name and service address?
Here are the detailed steps to direct message us:
Click "Sign In" if necessary
Click the "Direct Message” icon (upper right corner of this page)
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
Type your message in the text area near the bottom of the window
Press Enter to send your message
@EG Thank you for moving the post to the right support area, I hope you are having a great week!
0
0