Hello, user_gwf312! We appreciate you taking the time out of your day to post on our XFINITY Community forum. I'm truly sorry to hear you’d like to cancel your service. We're here to help! Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
XfinityNatalie
Official Employee
•
562 Messages
3 hours ago
Hello, user_gwf312! We appreciate you taking the time out of your day to post on our XFINITY Community forum. I'm truly sorry to hear you’d like to cancel your service. We're here to help!
Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account.
To send a Direct Message, please click on the “Direct Message” icon in the top-right corner of the screen, next to the bell icon, click the "New message" (pencil and paper) icon, then type or select "Xfinity Support". Type your message in the text area near the bottom of the window and press Enter to send your message and initiate a live session.
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