Cancel service

Apparently, to enable direct messaging, I have to create one post. That's what I'm doing.

Objective: CANCEL SERVICE without having to schedule a phone call days away or be on a long hold.

Xfinity has a well-deserved reputation for being a pushy, unethical, and making it extremely difficult to CANCEL SERVICE.

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XfinityThomasD

Official Employee

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1.6K Messages

2 days ago

user_f3gbtq Thanks for creating a post. Our team can certainly help with the cancellation request, and I see you've already sent us a DM. We can continue to assist there in private.

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XfinityThomasD

Official Employee

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1.6K Messages

2 days ago

Thanks again for working with me today. We were able to process the disconnect for you, and are good to go. If you have any other questions in the future, please create a new post, and our team and community would be happy to help however we can.

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