Visitor
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1 Message
Cancel Service
Good evening,
I had just called roughly about a couple hours ago about canceling the internet service. I was just wondering if I will be receiving a confirmation email that it was processed.
Visitor
•
1 Message
Good evening,
I had just called roughly about a couple hours ago about canceling the internet service. I was just wondering if I will be receiving a confirmation email that it was processed.
XfinityBenny
Official Employee
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1.2K Messages
5 hours ago
@Jtrinh Thanks for adding a post to the community. If you stopped service today, you'll see the confirmation email within the next 72 hours. If the service is set to stop in a future date, it will be within emailed in the same window after it closes. Let us know if that time passes and you receive no confirmation.
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