Visitor
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1 Message
Cancel service
House is being tore down next week I need service canceled I'm calling bank to stop auto pay I winter deal with you people again this is a joke!!
Visitor
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1 Message
House is being tore down next week I need service canceled I'm calling bank to stop auto pay I winter deal with you people again this is a joke!!
EG
Expert
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114.3K Messages
6 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityMarcus
Official Employee
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1.9K Messages
6 days ago
user_vs9rjc thank you for using the Xfinity Community Forums page to reach out. I would be happy to assist you with making changes to your current level of service. Now that you are connected with our Xfinity Forums team you won't have a thing to worry about going forward. Can you send over a direct message with your full name and complete service address to get started?
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Messaging" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message.
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